Search Degradation

Incident Report for TigerConnect

Resolved

This incident has been resolved.

Posted Mar 19, 2018 - 14:05 PDT

Monitoring

All Search services are slowly normalizing. We continue monitoring closely to ensure ongoing stability. If you are still experiencing any issues with Search please contact us at prosupport@tigertext.com.

Posted Mar 19, 2018 - 14:03 PDT

Update

TigerConnect continues to investigate degradation in Search. Reminder, Search is still functioning when searching for users, Roles or Groups you have previously messaged. Another update will be provided in one hour.

Posted Mar 19, 2018 - 13:01 PDT

Investigating

TigerConnect is investigating a minor degradation in Search. This may affect search results when using Compose New Message, Roles lookup, and User directory in Admin search functions. Search is still functioning when searching for users, Roles or groups you have previously messaged. Another update will be provided in one hour.

Posted Mar 19, 2018 - 12:03 PDT